Frequently Asked Questions
Everything you need to know about PITAKA Saudi Arabia products and services.
What materials are used in PITAKA products?
PITAKA specializes in using high-tech materials such as Aramid Fiber and Carbon Fiber, known for their exceptional strength-to-weight ratio and durability in aerospace and high-performance automotive industries.
Does PITAKA Saudi Arabia offer free shipping?
Yes, we offer free standard shipping on all orders over a specific value within the Kingdom of Saudi Arabia. Delivery times typically range from 2 to 5 business days depending on your location.
Are your iPhone cases compatible with MagSafe?
Absolutely. Most of our cases, including the MagEZ Case series, are designed with built-in magnets that are fully compatible with Apple MagSafe accessories and chargers.
What is your return policy for orders in Saudi Arabia?
We offer a 7-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, you can contact our support team to initiate a return or exchange.
Do PITAKA products come with a warranty?
Yes, all authentic PITAKA products purchased through our Saudi store come with a limited warranty ranging from 2 months to 1 year, depending on the specific product category.
What payment methods do you accept?
We accept various payment methods including Mada, Visa, Mastercard, Apple Pay, and American Express to ensure a secure and convenient checkout experience for our customers.